Generalized System of Preference

The Generalized System of Preference (GSP) certificate may be used to reduce duties on import shipments from a third party country or territory.

Import Control System 2 (ICS2)

On March 1, 2023, the European Union launched Release 2 of their Import Control System 2 (ICS2) for goods transported by air to EU (European Union) destinations plus Norway, Northern Ireland and Switzerland (regardless of origin).

What is ICS2?

The Import Control System 2 (ICS2) is the second phase of electronic customs import system for the EU. This upgraded IT system is created to collect data about all goods entering the EU prior to their arrival. ICS2 aims to better protect Europes single market and its citizens with new customs safety and security measures and will facilitate free flow of trade through improved data-driven customs security processes that are adapted to global business models.

ICS2 is required for all shipments transiting via any EU country even if final destination is not a part of the EU, i.e. a shipment from Asia to the UK, where the goods are transiting via any EU country.

Importers are required to provide a six-digit Harmonized System (HS) code for each commodity line listed in the commercial invoice and/or detailed goods descriptions for the shipments to avoid potential delays, fines or penalties and facilitate customs clearance. Where more than one HS code is present, the net weight of each is also required. The Economic Operators Registration and Identification Number (EORI) for the shipment recipient / consignee is also mandatory.

When tendering a shipment to UPS Supply Chain Solutions destined to or via the EU, the following information is mandatory:

Shipper name, Shipper address, Recipient name, Recipient address, Number of packages, Gross weight, Acceptable goods description (see the full EU guidelines), Six-digit Harmonized System (HS) codes along with net weight of each where there is more than a single HS code involved. For EU-27, the recipients EORI number (see the full EU guidelines).

In a case where customers provide insufficient data to complete ICS2 data reporting requirements, UPS SCS will make a commercially reasonable effort to contact customers. If a shipper does not respond, the shipment would be held at the origin until all requirements are received.

Letters, correspondence and other document shipments of no commercial value are excluded from this requirement. For more information on HS Codes, check out our Importers Guide to HTS Codes.

For more information on ICS2, please visit the European Commission website.

MSDS-NON DG

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Miscellaneous

Electronic Export Information (EEI), formally known as a Shipper's Export Declaration (SED) is a U.S. Government process for collecting export trade statistics and for export enforcement.

The information is filed in the Automated Export System (AES) and all filings must be made electronically. A paper form is no longer acceptable.

Shipments to Canada from the U.S. are exempt from this requirement. The EEI is not required for shipments from the U.S. to Canada unless the merchandise is subject to ITAR, requires an export license or permit, or is rough diamonds. Also used self-propelled vehicles require an AES Filing, regardless of value, and the filing must take place 72 hours prior to the export of the vehicle.

Shippers filing directly with the Census Bureau must supply the AES Internal Transaction Number (ITN) at the time of pickup by UPS. The ITN should be placed on the thermal label, produced in World Ship or on the invoice as close to the total value as possible.

UPS can file the AES information on behalf of the shipper for a $12.50 fee. The shipper must supply all necessary information for the filing, including their EIN number, License/License Exemption/License Exception and Export Control Classification Number (ECCN).

Customs Clearance Process

Customs Valuation

The customs value has to be the value of the imported goods. The customs value shall be based on the transaction value which is the actual price of the goods plus adjustment for certain elements. Freight charges are the most common element for adjustment.

For cases in which there is no transaction value the methods of valuation based on the framework defined by the World Trade Organization (WTO). For further information please see check the WTO website: www.wto.org/english/tratop_e/cusval_e/cusval_info_e.htm

Undervalued items may cause customs fines for the importer.

Post Office Boxes

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Duty and Taxes

Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.

Clearance Comments

Norway does not accept transit shipments to be sent to other countries or territories.

Private shipments

If the invoice value is greater than 10,000.00 NOK, then duty and V.A.T. will need to be paid prior to delivery (C.O.D.).

 Certain online web shops, depending on revenue, are required to register in the Norwegian Tax Agency and use the VOEC scheme. They will charge customer VAT upon purchase, mark package and transport documents with their specific VOEC number, and report VAT amount directly to the NTA. If properly marked, and all term of the VOEC scheme are met, there are no fees for the importer. The requirements are as follows:

Importer must be private individual, each item value below 3000 NOK, non-food and no restrictions goods.

Commercial Shipments

All shipments sent to hotels, conferences, and exhibitions (dutiable) can only be cleared after contact with the importer. It is highly recommended to state the consignees telephone number or email address for contact purposes on the commercial invoice. A copy of the passport will be needed in cases where the consignee is not a Norwegian citizen. In addition, duty and V.A.T. need to be paid prior to delivery (C.O.D.).

If the invoice value is greater than 80,000.00 NOK, and the importer is not VAT registered, then duty and V.A.T. will need to be paid prior to delivery (C.O.D.). If the importer is VAT registered, the importer has to pay the VAT directly to the Norwegian Tax Agency. This means that the importer only has to pay the duty prior to delivery (C.O.D.). Delays might occur.

Door-to-Door Delivery

Service is provided to every address in Norway, except for Jan Mayen Island (postal code 8099)and Svalbard (postal codes 9170-9179).

Many outlying areas are served by the Norwegian Postal Service, where one delivery attempt is made. If the consignee is not available to accept the package, they need to make arrangements to collect from the post office.

Summary: Additional information on Norwegian Post Office Shipments:

In Norway, many deliveries are made by the local postal service rather than UPS. When the Norwegian postal service makes a delivery on behalf of UPS, the shipment receives a new tracking number, which is loaded in the last scan in eTT and can be tracked at the postal service web page www.posten.no.

Note: If the tracking number does not work, you can try the following solutions when tracking on www.posten.no : If the number in the eTT scan detail screen starts 70 add 370 to the beginning-Search by UPS tracking number-Remove the 1 from the UPS tracking number.

As soon as UPS hands over packages to the Norwegian postal service, we rely on their local distribution and transportation network, which is complex due to many geographical challenges within the country or territory.

For any customer requests, such as intercepting and returning a package back to the shipper or when alternate delivery arrangements are required, UPS must work with the Norwegian postal service in order to fulfill and respond to these inquiries.

As a result, it takes longer to fulfill these requests than UPS customers are used to and in some instances may take up to 3 weeks for the request to be actioned due to the fact that UPS must wait until the Norwegian postal service returns these shipments back to UPS.

When handling customer inquiries on shipments that have been handed over to the Norwegian postal service and could not be delivered, make sure to:

Apologize and empathize as needed-Set the customers expectations by explaining that their shipment is currently with the Norwegian postal service and therefore out of UPS control-Inform the customer we will work diligently to fix the situation and do what is required to resolve their issue, however for undeliverable shipments it may take up to 3 weeks until UPS will be able to return them back to the shipper.

Miscellaneous

From 1 April 2025, the European Commission will strictly enforce goods description requirements. Previously, authorities were more flexible, but from this date, non-compliant data may result in shipment holds at both EU import and export points. 

As a reminder, ICS2 enhances customs risk analysis and supply chain security by introducing pre-arrival assessments for goods entering the EU, Norway, and Switzerland. 

Since March 2023, postal operators, express and air carriers, and freight forwarders have been required to submit full Entry Summary Declaration (ENS) data before shipments arrive, alongside pre-loading filing requirements. 

To ensure compliance, all customers must provide UPS with the following when creating a shipment to EU, Norway or Switzerland: 

·                  Detailed goods description

·                  Six-digit Harmonised System (HS) codes for each item on the commercial invoice 

·                  EORI number (for business recipients – see full EU guidelines) 

·                  Shipper and recipient details (name, address) 

·                  Number of packages and gross weight 

·                  Air waybill identifier (HAWB and/or MAWB) 

Service is provided to and from certain cities. However, Jan Mayen and Svalbard (including Spitzbergen) are considered Out-of-Territory and are NOT serviced by UPS.

Please note, many areas of Norway are served by Postal Service and Agents as remote areas. Time in transit for these areas can be up to 11 days. Please check the Time-In-Transit generator for specifics.

For more information on deliveries made by the Norwegian Post Office, please see Door to Door delivery under Additional Clearance Information.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Rest Days:

Sunday, Saturday, and official holidays.

GMT:

Spring +0200/ Fall +0100

Language:

Norwegian

Currency:

Norwegian Kroner(NOK)

Duties and Taxes

• Duties and taxes can be billed to the shipper, receiver or a third party if the importer is not VAT registered in Norway. 
  • If the importer is VAT registered, the VAT is no longer charged with the declaration. The importer has to report the VAT amount directly to the Norwegian Tax Agency, and only the duties can be billed to the shipper.
• When billing a third party, the third party's name, country or territory and account number are required.
• If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.

Shipping Charges

• Shipping charges can be billed to the shipper, receiver or a third party.
• When billing the receiver, either the shipper or receiver's account number is required.
• When billing to a third party, the third party's name, country or territory and account number are required.

Payment Methods

• When paying by credit card, check, or cash, only the shipper can be billed the shipping charges

Split Duty And VAT (SDV)

• The freight and duties can be billed to the shipper or a third party
• The taxes can be billed to the receiver or a third party (if not a VAT registered business).
• A surcharge will be applied for the SDV billing option

Third-Party Billing

• Please note the following third party billing exceptions:
  • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).

There are special stipulations on the following commodities when shipping to Norway. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Antiques

To be classified as antique, the commodities have to be older than 100 years. It can be imported with a reduced duty and VAT amount. Proofs may be requested by customs

Chewing Gum

Any kind of chewing gum requires an Import Permit issued by the Food Control Authority which is obtained by the importer.

Batteries

Express & Saver Service for the following areas: 4000-9999. Lithium batteries and UPS approved Dangerous Goods does not have same day Express Guarantee as volume is forwarded by domestic line flights (passenger air crafts). One additional day should be added to regular time-in-transit

Animal Products

Products Of Animal Origin are goods which contain at least partly material derived from the body of an animal. These products can be divided in food or non-food.

Food means any substance, whether processed, semi-processed or raw, which is intended for human consumption, but does not include cosmetics or substances used only as pharmaceuticals.

Non-Food (not intended for human consumption) includes animal by-products, animal feed, samples for testing or research purposes (food-grade or non-food grade), and in vitro diagnostics (IVD).

Animal products and animal by-products are often subject to a veterinary inspection. These products can only be accepted under a special contract for International Special Commodities (ISC). In addition those products must undergo veterinary checks at an approved Veterinary Border Inspection Post (BIP) when entering the EU & EFTA countries or territories (EU regulations are aligned for EU countries or territories and NO; IS; CH; LI).

For UPS shipments arriving in the EU by air, Cologne is the first point of arrival /BIP. Inspections will be processed at Cologne but final customs clearance process will be issued in the destination country or territory.

Additional charges for Vet-inspection will be applicable see Brokerage Services and Charges.

Import requirements:

Generally, each type of Product of Animal Origin has specific import requirements that must be met. Food which is subject to veterinary inspections must:

Come from an EU listed Third Country or Territory (no safeguard measures in place)

Come from an EU approved establishment . Registered producers are listed under the following link: http://ec.europa.eu/food/international/trade/third_en.htm

Be accompanied by appropriate Health Certificate(s), signed by a veterinarian of the competent authority of country or territory of export. Photocopies of the Health Certificate will not be accepted.

Be appropriately packaged and labelled, indicating the nature, ingredients, quantity/ weight, the country or territory of origin and manufacturer.

Any foodstuff coming from non-approved establishments, sent as samples for testing purposes, can only be imported with a permit/license from a respective national veterinary authority. The permit/license must be send to the border inspection point responsible for the veterinary inspection. Delays may occur as the license needs to be provided already at the time of inspection.

Any non-compliant shipment must be returned at shippers expense immediately. The following exemptions apply to non-commercial shipments / gift shipments or purchased by private individuals for private consumption):

Meat, meat products, animal fat - max. 10 kg from Faroe Island and Greenland.

Fish and fish products (with intestines and organs removed) - max. 20 kg from all third countries or territories; no limitation from Faroe Islands.

Other animal products (for example, honey, egg, frog, live mussels - max. 10 kg from Faroe Islands and Greenland, and max. 2 kg from all other third countries or territories).

Artwork

Artwork (e.g. paintings, drawings, sculptures) created by artists by hand can be classified as artwork. It can be imported with a reduced duty and VAT amount. Proofs may be requested by customs.

If the artwork is being purchased directly from the artist or from a representative of the artist, the artwork is free of VAT on import into Norway.

Food Supplements

Food supplements are restricted and require approval from the Norwegian Food Safety Authority. This applies to both, private importers and companies.

Due to Norwegian Customs legislation, all shipments containing food supplements must be kept on hold until final customs release is given. The importer must alert the Norwegian Food Safety Authority 24 hours before the shipment arrives in Norway.

Feathers and Furs, Unprocessed

Feathers & furs, "unprocessed" are restricted for importation into Norway. The importer call the Norwegian Directorate for Nature Management per import shipment 24 hours before arrival of the goods. The shipper must provide an export license for the goods. Customs inspection is required. Import delays may occur.

USB Sticks

Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.

Test Reagent

Most of modern test reagents for diagnostic research are built on antibodies which are generated from animal tissue. There are two types of antibodies, the monoclonal antibodies and polyclonal antibodies.

Monoclonal antibodies are generated in vitro. Tissue from animals are taken (e.g. blood) and infected with certain substances or pathogens. The blood cells react with the production of antibodies which are than harvested and used for the production of the test kits. Due to the in vitro production and the controlled way of production those types of test kits are not subject to veterinarian control if it is a commercial production.

Polyclonal antibodies are gained from living animals like rabbits. They are infected with the substances / pathogens and the animals are producing antibodies. The antibodies are harvested from the blood stream of the animals. Test reagents with polyclonal antibodies are subject to vet inspections.

Shipment documents (commercial invoice or declaration on letterhead) should include:

the place of origin of the material

the quantity of the material, in weight or volume

a description of the material/ animal source

catalogue number and price (if available)

additives (e.g., sodium azide, glycerol), their source (e.g., whole serum, supernatant, ascites), and purification, if any.

protocols the recommended protocol or datasheet indicating any unique fixation, detergent, blocking, or incubation conditions.

the intended use (commercial/ manufacturing; research/ testing)

the name and address of the shipper

the name and address of the receiver

Commercially packaged, ready-to-use In Vitro Diagnostics (IVD) containing products of animal of origin, do not require a Vet-inspection, if compliant with Directive 98/79/EC on In Vitro Diagnostic Medical Devices. A declaration of conformity (CE-marking) must be provided for each individual commodity (e.g. reagents, test kits, immunosorbent assays such as ELISA kits.

Food

Foodstuffs are restricted and require approval from the Norwegian Food Safety Authority. This applies to companies only.

Due to Norwegian customs legislation all shipments containing foodstuff must be kept on hold until final customs release is given. The importer must alert the Norwegian Food Safety Authority 24 hours before the shipment arrives in Norway. This can be done via the Internet.

All kinds of foodstuff for commercial use must be accompanied by an original health certificate provided by the producer. If UPS obtains the import approval on behalf of the importer, a Brokerage accessorial fee will apply.

Parts

The invoice must include a description of the part, the type of machine for which the part will be used, and a list of the part's components.

Textiles

No import licenses or any other original documents stating the origin of the items are needed for importation of textiles.

Software

The value of the software should reflect the sales price of the software. The value of the data carriers and the intellectual property has to be included.

Samples

A complete description of the sample, including whether it is marked or mutilated, must be included on the invoice.

Intercompany Data on CD-Rom/Disk

Data shipments require an invoice with the value of the data and the value of the CD-ROM or disk.

Shipment value amount:

999.00 Norwegian Kroner NOK

Shipment type:

individual-to-individual

Exemption rule:

per shipment

Paperless Invoice - Imports

UPS Paperless Invoice is accepted by customs for small package imports into this country or territory.

The customer, value, description of goods, country or territory of origin, number of items and freight have to be correct according to the commercial invoice.

Paperless Invoice - Exports

UPS Paperless Invoice is available for small package exports from this country or territory.

Invoice

Non-document shipments to Norway must include 1 original and 2 copies of an invoice.

Customs clearance can only be made on behalf of a Norwegian importer of record. If the importer of record is not resident in Norway, then he has to assign a fiscal representative who acts on his behalf.

Goods in Transit for oil rigs or ships along the Norwegian coast can only be imported duty & tax free if the shipper clearly states on the invoice "goods in transit"-otherwise, customs and Import Brokerage may not identify those shipments. The name of the rig/vessel must also be stated on the invoice, and preferably owner/flag.

For Temporary Imports, needs to state "Temporary Import" on the Invoice and reason for the temporary import needs to be clearly stated on the invoice.Even if temporary imports are duty and VAT free, the importer not VAT registered must pay VAT that would apply for a normal import.

Shipments of documents do not require an invoice.

The consignee's telephone number, mobile number and email address if available, should appear on the invoice.

For additional information about the correct customs value please see 'customs valuation' in section 'Additional Clearance Information'.

Unacceptable Data Entries

Europe customs authorities have started to inspect shipments on Import Control System (I.C.S.).

Many of the inspected shipments were obviously selected because of the inadequate description of the goods.

This is a reminder that shipments to all European Union member states, Norway and Switzerland, must have a correctly keyed description of the goods on the invoice (for example):

Unacceptable	Acceptable
Apparel	Men's Shirts, Lingerie, Girls' Vests, Boys', Jackets
Auto Parts	Automobile Brakes, Windshield Glass for Automobiles
Electronics	Computers, televisions, CD Players, Walkmans, Tape Recorders, Mobile phones, Monitors, Printers
Gifts	Dolls, Remote Control Cars Household goods Plates, Dishes, Tableware

A list has been published in the 'Guidelines on acceptable and unacceptable terms for the description of goods for exit and entry summary declarations':

http://ec.europa.eu/taxation_customs/resources/documents/customs/policy_issues/customs_security/
acceptable_goods_description_guidelines_en.pdf

• Printed material without a commercial value, and with realistic value below 3000 NOK, are considered as documents and non-dutiable-such as personalized postcards and letters, documents and printed matter in braille.

Realistic value should include cost of production, shipping and insurance. If a value is not provided or unrealistic, a template value will be set as following:

Color prints – 50 NOK per kilo        Black/white prints – 25 NOK per kilo

Airline Tickets

Validated airline tickets only.

Annual Reports

Only for shareholders or intercompany use.

Bids

Checks (Non-negotiable checks)

Personalized checks only

Stationery

Personalized stationery with no commercial value only. The quantity must be proportional to the non-commercial use.

Brochures

Non-commercial brochures or brochures for intercompany use only.

Credit Cards

Personalized Credit Cards to card owner only are considered documents.

Newspapers

Shipments for non-commercial purposes only.

Passports

Event Tickets

Tickets for events like stage performances, football matches or concerts can be sent as documents up to a limit of 4 kgs per shipment.

Event tickets coming from a printing company and send to the organizer of the event or ticket sales offices can not be sent as documents.

Examination Papers

Drivers License

Diplomas

Traveler's Checks

Must be personalized to be considered documents.

Visa Applications

Greeting Cards, Invitations

If personalized, they are considered as documents. Non-personalized will require an invoice.

Business Cards

Document limit: 1 to 15 business cards

Newsletters (Company)

Intercompany shipments for intercompany use with no commercial value are considered as documents.
Non-documents are shipments from a publisher or printing company.

Blueprints

Only blueprints of no commercial value for a bid invitation (for example, architectural plans to obtain a contract) or intercompany use.

Manuals (Technical)

The number must be proportional to the purpose.

Negatives

Negatives, slides, and printing films sent to press or publishing agencies are considered as documents.
Non-documents are shipments where the value includes press or editorial charges. These shipments require an invoice.

Advertising Stickers

this is a prod test ange davis

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Alcoholic Beverages

Shipping of alcoholic beverages is only permitted ISC contract service.

The contractual service covers the customs clearance of alcohol at the port of entry where duty, VAT and excise duty must be paid. No customs clearance but transport under bond from the import site to the customers bonded warehouse is not part of the service. Spirits with an alcoholic strength exceeding 60% are prohibited.

Companies are allowed to import any quantity of alcohol if they can provide an import license issued by the Norwegian Directorate for the Prevention of Alcohol & Drug Problems. Private individuals can import alcoholic beverages without a license for their private consumption only. Resale is not allowed.

Alcoholic beverages are subject to high excise duty rates. There is no low value threshold or gift exemption on alcoholic beverages. Alcoholic beverages must always be declared in a formal entry declaration. Duty, VAT and excise duty applies. Excise duty is calculated on the number of litres and the percentage of alcohol. This information must be shown on the invoice.

Alcoholic beverages cannot be sold and delivered to under-aged persons (18 years for wine and beer, 20 years for alcoholic beverages with more than 22% alcohol). The consignor is responsible to verify the age of the consignee prior to shipping.

Vitamins

According to Norwegian customs legislation, shipments from EU countries or territories are being held until customs release. This might result in a delay.

Food supplements are restricted and require approval from the Food and Health Administration if originated from outside of the European Union (EU).

The importer must alert the Food and Health Administration 24 hours before the shipment arrives in Norway, when sent from a non-EU origin country or territory.

Hazardous Materials

UPS provides International Dangerous Goods Service for shipments between the U.S. and Norway by contract only.

Accessorial charges will apply for the following:

Hazardous Materials Class 9 (HAZ)

Hazardous Materials All Other Classes (HAN)

Tobacco Products

Companies & private individuals are allowed to import tobacco & tobacco products, but only if the products are labelled in Norwegian language and a specific layout has been printed on the packaging. To get detailed information, it is highly recommended that the importer contacts the Norwegian Directorate for the Prevention of Alcohol & Drug Problems. Tobacco & tobacco products are subject to high import duties and import delays may be expected.

Personal Effects

Personal Effects are classified as used items intended for the consignee's personal use.

They can be shipped but require a signed Removal Goods declaration (see Importation of removal goods - declaration - Norwegian Customs (toll.no)) and a detailed invoice. The consignee also has to have lived outside of Norway for over a year.

Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis. "Personal Effects" must be clearly stated on the invoice and goods description. Personal effects can be imported for several reasons. Different customs procedures and requirements may apply.

Relocation:

• Persons relocating can import their personal effects without paying duty and VAT
• The person relocating to Norway has had to live abroad at least one year
• The duty and VAT exemption is limited to personal effects (e.g. household goods, clothing) older than 12 months
• The description of the item on the invoice should include the purchase date(month/year)
• The consignee has to fill a special custom declaration form (please see: www.toll.no/upload/skjema_blanketter/RD-0030E_flyttegods.pdf) and send it to UPS for the customs clearance
• A brokerage surcharge may apply
• The shipment has to stay in the UPS warehouse until final clearance
• Alcoholic beverages and tobacco products are not allowed within this procedure
• Prohibited articles cannot be accepted as relocation goods

Luggage:

• Persons sending their personal effects within luggage separately can not import their personal effects without duty and VAT
• Persons can only import with a full declaration
• Persons who are visiting Norway can apply for a refund if the luggage will be re-exported
• Norwegian citizens can apply for a refund if they are able to proof that they are the owner of the luggage
• UPS is not offering the service of clearing personal effects within luggage.

CITES Shipments

Endangered plants and animals protected by the multilateral treaty of the Convention on International Trade in Endangered Species (CITES), must be accompanied by a valid CITES Certificate.

All import, export, re-export and introduction from the sea of species covered by the Convention has to be authorized through a licensing system.

Shipper needs to provide the following documentation:

Invoice with the scientific name and CITES certificate.

The original CITES documents have to be sent by NDA to the Brokerage department (see contacts for more information) in order to avoid clearance delays. Additional charges will be applicable. Products of animals or plants subject to CITES can only be accepted under a special contract for International Special Commodities (ISC).

Medicine

Private individuals may accept medicinal products delivered by post (including express mail and courier deliveries) within and between countries of the EEA if the supplier operates legally and the medicinal product has been approved by the authorities of the country in question.

It is required that the goods are marked in Norwegian, and the consignee can only import maximum of 3 months consumption.

When you buy medicines in foreign online pharmacies, you must observe the import restrictions on medicines.

Buying and receiving medicines from outside the European Economic Area is prohibited for private individuals in the European Union. Only business to business shipments are allowed. The importer or buyer of the medicine is solely responsible for any risks involved in illegal medicine trade.

Products Made in Iran

Products made in Iran are prohibited in our service due to a current embargo.

Electronic Cigarette / Vaping Product

It is prohibited to import e-cigarettes, vape and e-liquid/e-juice with nicotine from 1^st of January 2026.

Products without nicotine can be imported, but the importer has to be 18 or older.

Orders being stopped and seized by Customs are not entitled to compensation.

(The rules also apply to goods that cross the border after 1 January 2026, even if they were ordered earlier).

 

Private import of nicotine‑containing e‑cigarettes for use in smoking cessation may be legal, but requires a doctor's note (from a doctor in Norway)

Iron and Steel products originating from Russia

Effective from 30 September 2023, Council Regulation (EU) No. 833/2014 activates with immediate effect prohibition for import or purchase into the European Union of products processed in a third country using iron and steel inputs originating in Russia related to tariff headings of Chapter 72 and 73 of the Harmonized Tariff System (HTS). Norway is implementing this regulation, although not a EU member state

For products listed in Annex XVII of Council Regulation (EU) No. 833/2014 the third country where they have been processed prior to their import in the Union is not relevant. In all cases, it has to be proved that they do not incorporate those iron and steel inputs originating in Russia that are listed in Annex XVII. ANNEX XVII Regulation (EU) No 833/2014 - List of iron and steel products referred to in Article 3g

As for all other restrictive measures prohibiting the import, transfer or purchase, the restriction envisaged in Article 3g(1)(d) of Council Regulation No. 833/2014 does not concern goods which are already released for free circulation within the territory of the Union (i.e. usually already placed on the market) at the time when the respective measure enters into force.

For goods already in the Union but not yet released for free circulation, the provisions of Article 12e of Council Regulation No. 833/2014 apply.

Evidence and proof of origin of Iron and Steel products:

In order to ensure the implementation of the prohibition, the same Article establishes an obligation for the importer in the EU to provide evidence of the country of origin of the iron and steel inputs used in a third country for the processing of the iron and steel products imported into the Union.

The following documents may be considered as sufficient evidence of the country of origin of the iron or steel used as inputs.

The mill test certificate (MTCT) or through other means such as:-a statement or declaration by the exporter or manufacturer confirming that, after exercising due diligence, the imported product does not contain any Russian steel or iron-other documents may be invoices, delivery notes, suppliers declarations, including suppliers declarations covering several consignments (long term suppliers declarations), business correspondence, production descriptions, quality certificates and clauses in implemented purchase orders or contracts, provided that they include information of the origin of goods, etc. The type of document(s) may also vary depending on the nature of the product, in particular for finished products (e.g. sewing needles, tubes, etc.).

The customs authorities may, in the event of reasonable doubt, require additional evidence.

It is strongly recommended commercial invoices indicate No Russian iron and steel products were used in the production of the specified goods/parts in accordance with Regulation (EU) No. 833/2014

Delays in the customs entry process may occur, shipments will be RTSd in case of ineligibility of goods to the mentioned Regulation.

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

United States to Norway

• UPS Worldwide Express Saver

• UPS Worldwide Expedited

• WorldWide Economy DDU

• UPS Worldwide Express

• UPS WorldWide Express Freight

Temporary Import

Within the customs procedure of temporary importation, goods designated to be imported for a limited stretch of time and remaining in the same state can be cleared without duty and VAT. The imported goods are often intended for exhibition purposes, testing purposes or presenting to potential customers. The goods remain under customs control until the re-export.

Even if temporary imports are duty and VAT free, the importer without a Deferment account must pay VAT that would apply for a normal import. The VAT is only to be reported by the customer if the customer is VAT registered in Norway. VAT registered customers no longer pay the VAT to the customs or to UPS.

Goods imported with the customs procedure of temporary importation are subject to the provision of security with limited exemptions. The security covers duty and taxes and will be calculated on the base of the customs value used for a declaration for free circulation. The security has to be paid on deposit by the importer prior to release. The security will be paid back by customs when re-exporting the goods under customs control.

The invoice must clearly state that the goods are being temporarily imported but not for processing or repair. It will be also useful to put the reason of import on the invoice. Customs inspections might be possible.

In order for the importer to reclaim the security goods, the shipment must be re-exported under the temporarily import / export procedure.

We highly recommend to check, before shipping, with the local destination Brokerage department, if this service can be provided (in most cases when a security has to be provided, UPS does not) and if the additional costs applicable will be in line with the value of shipment or if the costs will be even higher than paying duties and taxes. Taxes can be reclaimed from businesses.

If service cannot be provided through UPS, the consignee has to name an alternate broker for the customs procedure of temporary importation.

Returned Goods

The import clearance of goods returned to Norway can be done without charging duty and VAT. The goods had to be exported within the last two years. The goods must be in the same state like they were at the time of export. The original export declaration is required. The invoice must state the country or territory of origin and the reason for return.

Accessorial charges will apply.

Outward Processing (after repair)

Outward Processing (Repaired Goods returning to Norway)

In order to qualify for any exemption from duties and taxes, certain documentation relating to the initial export of the goods must be submitted with the import entry. The initial export entry must have been correctly processed to indicate that the goods were exported for repair. If the export documentation is either incorrect or not available, duties and / or VAT will be payable on the value of the goods and any repair costs.

The statement "Goods being sent for repair" should be clearly marked on the commercial invoice.

Invoice should clearly state "Goods have been repaired under warranty" or Goods have been repaired if it is not warranty repair.

To ensure that shipments of repaired goods can be readily identified, the invoice must clearly state "repaired goods" (please also list it in the "Special Instructions Box" of the UPS Waybill) and include the commodity's value before the repair as well as the cost of the repair.

Accessorial charges will apply.

Inward Procesing (Repair & Return)

The customs procedure of inward processing is used for goods who are suppose to be repaired or processed inside Norway and re-exported after repair or processing. For the procedure please check "Temporary Import".

USDA Inspections

USDA has the right to inspect any transit shipment and additional permits or certifications may be required.

Solid Wood Packing Material

New requirements have been implemented for both small package and WWEF shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.

Import value limits to Norway

Deminimis Value

Private Shipments

• 0.00 Norwegian Kroner (NOK)

No deminimis value into Norway for private shipments.

Commercial Shipments

• 0.00 Norwegian Kroner (NOK)

No deminimis Value into Norway for commercial shipments.

Maximum weight:

70 kg (150 lbs.) per package

Maximum length:

270 cm (108 in.) per package

Maximum dimensions:

419 cm (165 in. ) per package

Length and girth combined

Convert metric quantity for weight, length, and area.